IntelliCare's News Room
What is IntelliCare?
IntelliCare is a health contact center (a.k.a. medical call center) that helps health plans, employers, care managers, hospitals and various other healthcare organizations encourage health, wellness and positive behavior change in their patient populations. IntelliCare healthcare communications helps your organization reduce costs, improve customer satisfaction, and integrate your health education programs through 24 x 7 nurse line, targeted outreach and enrollment, workflow management, and physician referral services.
At a Glance
- IntelliCare was founded in 1997 and has corporate headquarters in South Portland, ME.
- IntelliCare has developed a contact center application called IntelliView, which is used internally by IntelliCare in addition to being licensed to various organizations who run their own medical call center.
- Over 97% of IntelliCare's registered nurses work remotely from home offices across the country.
- As of November 2007, IntelliCare is a wholly owned and independently operated division of Medco Health Solutions.
- IntelliCare's 24 x 7 nurse line service covers over 6 million lives including commercial, Medicaid, Medicare, Government and Consumer Driven health plan populations.
- IntelliCare has invented a web-based Workflow Management System that provides its customers the ability to design custom, and reportable, healthcare communication programs.
Media Contact
Daniel Day
Strategic Marketing & Communications
IntelliCare, Inc.
207-771-2976
dday@intellicare.com