Your Premier Health Call Center
IntelliCare provides healthcare communication services to health plans, hospital systems, and disease management organizations.
With headquarters in Portland, Maine, IntelliCare’s URAC-accredited medical contact centers currently serve more than 250 clients and more than 850 health care facilities across the country. We have more than 300 employees, more than two-thirds of whom are registered nurses (RNs) who communicate directly with patients to provide healthcare decision support, triage, and other assistance.
Our Mission
IntelliCare's mission is to deliver high-value, intelligent
solutions for patient and provider communications through innovative
technology and service.
Our Vision
The IntelliCare vision is to help patients access the most
appropriate resources for their needs and ensure that all the necessary
communication within the care team occurs in a timely, accurate, and
satisfactory way. IntelliCare’s development strategy centers
on the concepts of capturing relevant patient information, sharing
relevant information across the healthcare team (including the patient),
and using the information to proactively match patients with relevant
programs and services.
Our Specialties
- 24 x 7 Nurse Line
- Outreach and Enrollment
- Services to Launch and Manage Your Programs
- Physician Referral
- Class and Event Registration
- Technology Solutions for Healthcare Call Centers
Our Location
IntelliCare
500 Southborough Drive
South Portland, Maine 04106
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