Boost Market Share with Physician Referrals
Helping your patients find the right healthcare professional within your institution is one of the best ways to effectively improve your market share.
IntelliCare’s consumer-to-physician referral management services allows your facility to improve patient access to your affiliated specialist or specialty care facility, build relationships with physicians, and ultimately increase revenues.
IntelliCare’s innovative services and technology supports your physician referral programs by:
- Improving access to all specialists, providers and services, anytime of day or night.
- Seamlessly integrating with other activities such as appointment scheduling and service referrals.
- Initiating a fulfillment process for confirmation letters or materials shipped with the referral.
- Providing detailed directions from the caller’s home to one or more selected physician offices.
- Providing reporting capabilities so you can measure and maximize program effectiveness.
- And much more.
Your Benefits as an IntelliCare Client
- Our proprietary IntelliView application streamlines the entire referral process from matching patients with the appropriate physician to providing driving directions to the physician’s location. Ensuring a personal, high-touch, quality interaction with your caller – every time.
- A URAC accredited Health Call Center ensures you receive the highest level of service in respect to patient access, quality improvement and medical call center operations.
- Advanced search engines allow our agents to quickly identify physicians who suit your callers’ needs. Our agents can identify multiple physicians using various search criteria, access detailed physician information, and map multiple office locations to help your caller find the perfect physician match.
- Flexible web-based referral services provide you with the ability to provide referral services to your patients at their convenience from their smart phones or computers.
Interested in finding out more?
If you would like more information about IntelliCare and our Physician Referral services, please contact us today!
