Is your nurse advice line service everything it can - and should - be?
We've been in this business for a long time - and we understand the challenges healthcare payors and providers face everyday.
Health plans face rising healthcare costs, increasing competition, client retention and the growing costs of treatment.
Healthcare providers face overwhelming market pressures, all of which contribute to increasing costs. Aging patient populations require increased Medicare/Medicaid resources and more time with clinicians. Better informed patients demand more services, better access and greater convenience.
Healthcare payors and providers have an opportunity in their medical call centers and telephone triage services. Our services provide:
- Your patients with access to trusted health advice and support when they need it most.
- Your patients and members a touchpoint at a time when they are receptive to learning about their health and willing to take action.
- You with an opportunity to lower operating costs, increase market share, and boost profitability.
Your Benefits as an IntelliCare Client.
- Our proprietary IntelliView application not only provides you with the flexibility to develop custom programs, but also allows you to accurately report on them.
- A URAC accredited Health Call Center ensures you receive the highest level of service in respect to member access, quality improvement and overall nurse line operations.
- Industry proven clinical guidelines ensure your patients receive appropriate and up-to-date health information, when they need it most.
- Our distributed national network of nurses guarantees your members receive clinical information from nurses in compliance with all state licensure.
Our Telephone Triage Programs
- 24 x 7 Nurse Advice Line for Health Plans
Download Brochure - Community Nurse Line to Connect Your Health System
- After-Hours Telephone Triage for Children's Hospitals
- Nurse Line services for Student Health Centers
- Clinical Triage Services for Emergency Department
- Post Discharge Follow-Up Services
Interested in finding out more?
If you would like more information about IntelliCare and our Nurse Advice Line and Telephone Triage services, please contact us today!
