FOR IMMEDIATE RELEASE
Contact:
Daniel Day
Corporate Marketing
IntelliCare
207-771-2976
dday@intellicare.com
HUMANA CHOOSES INTELLICARE FOR 24 X 7 NURSE TRIAGE,
DISEASE MANAGEMENT PROGRAM REFERRAL
IntelliCare will support more than three million members of Humana plans
(PORTLAND, MAINE) December 21, 2005 – IntelliCare, a provider of healthcare call center services and technology, announces that it has been selected by Humana, Inc. (NYSE: HUM), one of the nation’s largest health benefits companies, to deliver 24 x 7 nurse triage services and disease management referral programs to more than three million Humana health plan members. Through 24 x 7 telephone access, IntelliCare's Registered Nurses will perform triage and guide Humana members to relevant healthcare information and programs, including information on local urgent care centers, hospitals, and physicians that are covered by their insurance plans. IntelliCare's triage nurses also will refer members to Humana’s portfolio of disease management programs, which provide proactive health services to patients with long-term health issues. IntelliCare’s nurses will identify members who are eligible for programs based on information provided during the triage process.
“We are pleased that one of the nation’s largest health benefits companies has chosen us to support more than three million of its members,” says Victor C. Otley III, CEO of IntelliCare. “Our nurse triage and disease management programs offer health plans such as Humana the ability to keep patients healthier while reducing the overall cost of care.”
IntelliCare’s distributed medical contact center network of telenurses manage telephone-based disease management programs and offer telephone triage services to a broad range of healthcare providers, health plans, and clinical service providers. The company also develops and sells the intelligent application technology it uses to support its medical contact center operations.
About IntelliCare
IntelliCare, Inc., A Medco Health Solutions Company, provides medical call center services to patients and members of health plans, hospitals and disease management programs. Founded in 1997 in Portland, Maine, the company operates the largest network of healthcare contact centers in the United States and provides 24 x 7 Nurse Line, Telephone Triage, Physician Referral, Class Registration and various custom solutions to more than 250 hospitals, health systems, health plans, group practices, and employers nationwide. IntelliCare’s clients outsource their call center operations to IntelliCare, or use the company's technology, to effectively and efficiently improve access to quality care. For more information about IntelliCare, please visit www.intellicare.com.
Safe Harbor Provisions
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are subject to risks and uncertainties, which could cause actual results to differ materially from those anticipated. Such risks and uncertainties include, but are not limited to, rules and regulations promulgated under the Act, unanticipated changes in Medicare reimbursement, outcomes of government reviews, inquiries and investigations and related litigation, continued compliance with government regulations, fluctuations in customer demand, management of rapid growth, competition from other healthcare product vendors, timing and acceptance of new product introductions, general economic conditions, geopolitical events and regulatory changes, as well as other especially relevant risks detailed in the Company's filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K for the period ended March 31, 2005, and its Quarterly Report on Form 10-Q for the period ended June 30, 2005. The information set forth herein should be read in light of such risks. The Company assumes no obligation to update the information contained in this press release.
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