Client Testimonials
Media Contact: Daniel Day (207) 771-2976
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"We were impressed with IntelliCare’s knowledge base, the fact that they were URAC accredited as a Health Call Center and with the quality/appearance of their member publications. IntelliCare provides a consistently excellent product. We rely on them (and they have never let us down) to provide our members with helpful information whether on the phone or in their publications." |
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"We are a company focused on guidance, and IntelliCare’s work critically supports our brand promise of “Guidance when you need it most.”As a testament to our positive partnership, IntelliCare has also developed sophisticated processes through which members needing additional clinical support are routed to the appropriate place within Humana, allowing us to support our members in a coordinated and integrated way. In doing this, IntelliCare's approach to call management and flexibility has bolstered our continual effort to provide guidance to our members." |